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CHC Service Coordinator, East
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89769508

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
CHC Service Coordinator, East

To provide service coordination services across the continuum of care through a community-based approach to improve health outcomes of the Members served. Service coordination's purpose is a for a collaborative process that assesses, plans, implements coordinates, monitors and evaluates options and services to meet an individual's health needs through communication and available resources to promote quality, cost-effective outcomes.


+ Actively coordinates with other individuals and entities essential in the physical and behavioral care delivery for the Member to provide for seamless coordination between physical, behavioral and support services.

+ Assist Members in obtaining HCBS services that will support independent living

+ Assist the Member and his or her PCPT in identifying and choosing willing and qualified Providers

+ Collect s additional necessary information, including, at a minimum: Member preferences, strengths and goals to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed ;

+ Explores coverage of services to address Member identified needs through other sources, including services provided under Medical Assistance , Medicare or private insurance and other community resources

+ Identify, coordinate and assist Members in gaining access to needed LTSS and Medical Assistance services, as well as non-Medicaid funded medical, social, housing, educational, and other services and supports

+ Informing Members about available LTSS, required assessments, the Person t-centered service planning process, service alternatives, service delivery options including opportunities for Self -direction, roles, rights including DHS Fair Hearing rights, risks and responsibilities, and to assist with fair hearing requests when needed and requested, and to protect a Members health, welfare and quality on on-going basis.

+ Lead the Person-Centered Service Planning (PCSP) process and oversee the implementation of PCSPs.

+ Providing information to Members and facilitating access, coordinating and monitoring LTSS needs for Members.

+ Works with the Member to complete activities necessary to maintain LTSS eligibility;


+ Bachelors degree in Social Work, Psychology, or other related fields.

+ At least three years working in social service or health care related setting; Completion of person-centered planning and person-centered direction training;

+ Experience working with people with disabilities or seniors in need of LTSS;

+ Knowledge of the home and community-based service system and how to access and arrange for services

+ Experience conducting LTSS needs assessments and monitoring LTSS delivery

+ Cultural competency and the ability to provide informed advocacy

+ Ability to interact with physicians and other health care professionals in a professional manner is required.

Licensure, Certifications, and Clearances:

+ Driver's License

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


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