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Patient Svcs Coord- Hillman Cancer Center
PITTSBURGH PA 15222
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90671712

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Patient Svcs Coord- Hillman Cancer Center
Description

Purpose:

The Patient Service Coordinator is responsible for managing the clinic and providing outstanding customer service to all patients and families.


Responsibilities:



+ Account for all customers in the clinic.


+ Anticipates and responds to meet customer needs.


+ Assists in the registration of patients to include verification and confirmation of health insurance coverage.


+ Collects 100% of copays daily and correctly balances at the end of each day.


+ Completes vital signs, specimen testing and EKGs as needed.


+ Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.


+ Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.


+ Coordinates scheduling to include testing.


+ Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.


+ Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.


+ Immediately report any situation that may impact safety of patients, visitors and staff.


+ Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.


+ Maintains competency requirements.


+ Orders supplies for unit as necessary.


+ Organizes daily schedule of patients, greet patients and assigns rooms.


+ Other Duties as Assigned.


+ Participate in interdisciplinary activities such as staff meetings and other committees as assigned.


+ Participates in interdisciplinary activities such as staff meetings and other committees as assigned.


+ Provides front desk coverage as assigned.


+ Provides lobby/waiting room coordination and supervision.


+ Respond appropriately to crisis situation as a team member.


+ Serve as liaison between customer and clinic staff.



Qualifications




+ High School graduate or equivalent required.


+ Minimum of three years of direct patient care and or phlebotomy experience.


+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.


+ Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.


+ Possesses excellent organizational skills.



Licensure, Certifications, and Clearances:

Medical Assistant or Phlebotomy licensure preferred
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire




+ Act 34 Criminal Clearance


+ Basic Life Support or Cardio Pulmonary Resuscitation



UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities
REQNUMBER: 697055

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