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Program Manager - Performance Management
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90671714

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  3 Views, 0 Applications  
Program Manager - Performance Management

Job Purpose:
At UPMC Enterprises, we help create health care innovations that will impact the lives of patients in meaningful, lasting ways. We build companies by partnering with existing health care technology companies to accelerate their growth ("acceleration") or by developing new products ("de novo"). Central to these company-building activities is the role of the Program Manager.
The primary role of this position is to work with UPMC leadership, product management, clinical partners and portfolio companies to deliver innovative solutions. The Program Manager is responsible for forming strong partnerships with internal teams (across engineering, product management, research, clinical disciplines) to drive timely, accurate and appropriate implementation.
Program Managers serve as an intermediary between operational teams and executive leadership, identifying insights from the field that have wider implication for the product and company. Program Managers coordinate requirements, budgets, schedules and deliverables, negotiating successful execution across teams.
Key responsibilities include collaborating and coordinating development tasks, understanding clinical workflows, collecting requirements, creating documentation, communicating with stakeholders, and managing implementation. This position requires independent thinkers, able to troubleshoot problems, work through ambiguity, prioritize effectively, and create processes that improve delivery.
Manage one or more projects and timelines, at all stages of development (from early discovery through entry to market
Lead cross-functional teams with credibility, with matrix reports of engineers, analysts, operational staff and clinical partners
Responsible for developing, monitoring, and executing project plans, schedules, budgets, and deliverables
Work collaboratively with partners to monitor progress, identify risks, manage tradeoffs and develop solutions
Handles stakeholder communication for all internal and external stakeholders
Develops key metrics and KPIs to measure overall performance
Communicate activities, statuses, accomplishments
Interface with peers to develop a strong working relationship between all groups. Seek opportunity to provide assistance and wherever possible.
Participate in defining and implementing the process roadmap and project management best practices to boost productivity, quality and efficiency


Bachelor's degree in business administration or related field
MS or PhD preferred
5+ years of experience in managing projects, of a large scale and a high level of complexity.
Prior work with product or service implementation a must; experience in healthcare operations, clinical research or startup development preferred.
Strong organization and project management skill: planning, coordinating, prioritizing, and delivering against objectives
Proven ability to be a proactive advocate and negotiator, setting appropriate expectations and building effective, long-term cross-team relationships
Demonstrated success working with technical teams and deploying solutions that scale
Demonstrated experience leading cross-functional teams including team members from multiple business units and different operational departments
Ability to focus on the big picture within a constantly changing, fast-paced environment
Demonstrated ability to ramp up quickly and work across boundaries to provide value
Excellent communication skills, both written and verbal, with the ability to persuade and influence others. Experience presenting information to C-level executive management teams
Demonstrated skills in project management, including developing planning tools, oversight mechanisms and communication tools
Self-starter and independent thinker, who can manage his or her own daily work, operate smoothly under pressure, balance competing priorities and delivery effectively
Licensure, Certifications, and Clearances:
Act 34 Criminal Clearance or Act 34 Criminal Clearance with RenewaUPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

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